Worldwide Shipping
At Resparked, we’re excited to offer worldwide shipping on all orders! Enjoy free shipping on orders over USD 80 (availability may vary depending on the destination country).
Processing Times
- Standard Processing: Orders are processed and shipped from our warehouses within 1-2 business days.
- Peak Periods: During high-demand periods, processing may take up to 4 business days. We appreciate your patience during these times!
Important Shipping Information
By placing an order with Resparked, you acknowledge the following:
Once your package leaves our premises, Resparked is not liable for any delays or damages caused by external factors, including but not limited to:
- Customs inspections
- Shipping carrier delays
- Actions of third parties
For any shipping issues, our customer support team is available to assist you within the limits of our policy.
Estimated Shipping Times
Shipping times are estimates based on our experience and may vary depending on external factors such as customs clearance. Please note that all shipping times exclude potential delays caused by customs.
| Country/Region | Estimated Shipping Time | Free Shipping Threshold | Shipping Cost (Below Threshold) |
| United States | 4-14 Days | $80.00 USD | $5.95 USD |
| Hawaii | 7-25 Days | $80.00 USD | $5.95 USD |
| United Kingdom | 8-14 Days | 65 GBP | 5.50 GBP |
| Australia | 8-14 Days | 121.15 AUD | 10.52 AUD |
| Canada | 7-14 Days | 108.75 CAD | 13.53 CAD |
| New Zealand | 5-10 Days | 135 NZD | 11.47 NZD |
| Sweden | 7-10 Days | 870.58 SEK | 108.28 SEK |
| Denmark | 7-10 Days | 541.60 DKK | 47.11 DKK |
| Croatia | 7-25 Days | 562.22 HRK | 69.97 HRK |
| Italy | 7-10 Days | 73.82 EUR | 5.49 EUR |
| Switzerland | 7-25 Days | 73.59 CHF | 6.39 CHF |
| Israel | 7-10 Days | 293.98 ILS | 25.53 ILS |
| Germany | 7-10 Days | 73.82 EUR | 6.42 EUR |
| Austria | 7-10 Days | 73.82 EUR | 6.42 EUR |
| Greece | 7-10 Days | 73.82 EUR | 6.42 EUR |
| Ireland | 7-10 Days | 73.82 EUR | 9.20 EUR |
| France | 7-10 Days | 73.82 EUR | 5.97 EUR |
| Netherlands | 7-10 Days | 73.82 EUR | 6.42 EUR |
| Estonia | 7-10 Days | 73.82 EUR | 9.20 EUR |
| Spain | 7-10 Days | 73.82 EUR | 5.95 EUR |
| Belgium | 7-10 Days | 73.82 EUR | 6.42 EUR |
| Philippines, China, Indonesia, Malaysia, Myanmar, South Korea, Vietnam, Luxembourg, Portugal, Bulgaria, Poland, Romania, Thailand, Norway, Turkey, Mexico, United Arab Emirates, Czechia, Cambodia, Slovakia, Hong Kong SAR, Japan | 7-10 Days | - | - |
| Finland, India, Cyprus, Qatar, Saudi Arabia, Egypt, Lithuania, Morocco, Serbia, Taiwan, Slovenia, Hungary, Malta, Brazil | 7-25 Days | - | - |
Note: All shipping times exclude potential delays caused by customs clearance.
Our Shipping Guarantee
We guarantee that your order will arrive within 50 days, or you’ll receive a full refund. This timeframe accounts for potential delays, such as customs holds, to ensure fairness for all customers, regardless of location.
Shipping and Order Processing Holidays
Please note that orders can be submitted via our website, but they will not be processed or delivered on the following major holidays:
- New Year’s Day (January 1st)
- Memorial Day (May 26)
- Independence Day (July 4th)
- Labor Day (First Monday in September)
- Thanksgiving Day (Fourth Thursday in November)
- Black Friday (Friday after Thanksgiving)
- Christmas Eve (December 24th)
- Christmas Day (December 25th)
- Day After Christmas (December 26th)
- New Year’s Eve (December 31)
Undelivered Order (Website Indicates Delivered, But Not Received)
As we entrust a third-party delivery service with the shipment of our items, we understand that occasional discrepancies may occur, such as instances where the carrier's website indicates delivery while the customer has not received the package. To address such situations effectively, we request that customers notify us of any delivery-related issues within 15 days of the delivery date.
Stolen Packages Disclaimer
Please note that Resparked is not responsible for packages stolen after delivery. Customers are advised to closely monitor their tracking information and retrieve their deliveries promptly. In the event of theft, customers should report the incident to local authorities and the postal service. While we regret any inconvenience, Resparked cannot be held liable for any loss or theft that occurs after the package has been delivered.
Item Not Received
Our guaranteed shipping time is 50 days, as outlined above. If your order does not arrive within this timeframe, you are eligible for a full refund. No questions asked!
However, please note that delays caused by unforeseen circumstances (such as customs hold-ups or carrier issues) are beyond our control, and Resparked cannot be held liable for such delays.
Missing Item Policy
If an item is missing from your order, please contact us within 20 days of the delivery date. Provide any relevant information or a picture of the missing item to help us resolve the issue quickly.
Please note that certain orders may be subject to weight restrictions, which could result in items being shipped separately. In such cases, the missing item may arrive in a different package. If the missing item is due to a fulfillment error on our end, we sincerely apologize for the inconvenience.
Once the package leaves our warehouse, Resparked is not responsible for any errors or omissions. We recommend reviewing your order upon delivery and reaching out to us immediately if there are any discrepancies.
Reshipment Policy
Customers are responsible for providing accurate and complete shipping information, which includes the following:
- Full address
- City/Neighborhood
- Province/State (if applicable)
- Apartment/House/Suite number
- Zip code
- Recipient's name
If the shipping information provided is incorrect or incomplete, or if the recipient is unable to receive or pick up the package at their local post office, a reshipment will be required. In such cases, a reshipment fee will apply.
If the address provided is incorrect and the item is unfortunately destroyed at the post office, we would be happy to offer a reshipment with a 40% discount on the final price, subject to product availability and our discretion.
Please note that if you choose to send a package to an office or any address other than your own, the receipt and acceptance of the package will depend on the policies of the receiving location. While we strive to ensure smooth delivery, Resparked cannot be held responsible for any issues related to package acceptance or return in these cases. By selecting such an address, you acknowledge and accept the risks associated with the location's policies.
International Shipping Customs, Duties, and Taxes
For international orders (outside the U.S.), please note that your shipment may be subject to import taxes, customs duties, and additional fees levied by the destination country ("Import Fees"). These charges are outside of our control, and the recipient is responsible for covering them upon delivery.
Customs policies and fees vary by country, so we recommend checking with your local customs office for more details. Unfortunately, Resparked cannot predict or control these charges.
We take care of the Import Fees for Austria, Belgium, Bulgaria, Cyprus, Czechia, Germany, Denmark, Estonia, Spain, Norway, Finland, France, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, Netherlands, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia (not applicable for orders valued above €250).
In the United States, we cover all Import Fees for all values. If you have any doubts, please contact us at support@resparked.com.
For India, import duties are typically 20% of the declared value of the shipment. These fees are determined by local customs authorities and must be paid by the recipient upon delivery.
Please be aware that customs clearance procedures may cause delays beyond our original delivery estimates. The purchaser will be responsible for any customs taxes and additional fees charged by the destination country.
Additionally, international orders may be subject to VAT and other customs fees upon delivery. These fees are determined by local customs authorities and are the responsibility of the buyer.
Early Cancellations
If an order needs to be cancelled before it is shipped, this can only be made within 30 minutes since the order is completed for US customers and within a day for international customers.
After this time, orders cannot be cancelled. A free return will be possible (for US customers) when the package is delivered.
When an order is cancelled, a full refund will be granted immediately. Banks may take up to 5 days to process and show the refund back to the recipient's account.
Order Modifications
Order modifications for US-based orders must be made within 30 minutes of completing the order.
International customers have a one-day time frame.
After this period, modifications to orders are not allowed. For US customers, a free return option will be available once the package has been delivered.
When any changes are made to an order, a refund for the item that was removed is processed right away. It may take banks up to 5 days to handle and reflect the refund in the recipient's account.
Dispute Resolution
Any disputes arising out of or related to a purchase from Resparked shall be resolved exclusively through final and binding arbitration. This arbitration will be conducted by the American Arbitration Association (AAA) following its rules, rather than through court proceedings.
Limitation of Liability
Resparked shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including but not limited to loss of profits, goodwill, use, data, or other intangible losses, arising from your purchase of any product from Resparked. In any case, Resparked's total liability for any claim related to or arising from your purchase shall not exceed the purchase price of the individual product that is the subject of the claim.
Product Descriptions
While Resparked strives to provide accurate information, we do not guarantee that product descriptions or other content on our website are accurate, complete, reliable, current, or error-free. If a product offered by Resparked does not match its description, your sole remedy is to return it in unused condition.
Force Majeure
Resparked shall not be held liable for any delay or failure in the performance of any part of this guarantee if such delay or failure is caused by events or circumstances beyond Resparked's reasonable control, including but not limited to war, strike, pandemic, epidemic, quarantine, lockdown, labor dispute, or any other circumstance which is beyond the reasonable control of Resparked.